Privacy Policy for SMS Communication
Effective Date: November 15th, 2025
Introduction
At Autumn Artistry Makeup and Hair, your privacy matters deeply to us. We are committed to protecting the personal information you share when booking services, communicating with our team, or receiving SMS updates. This Privacy Policy explains how we collect, use, share, and safeguard your information.
Information We Collect:
Personal Information
We collect details such as your name, phone number, email address, and any message content shared with us, including during SMS communication.
Device Information
For security and service optimization, we may collect technical data such as IP addresses or device identifiers.
How We Use Your Data
• To send SMS messages regarding appointments, services, reminders, billing, or other business-related communication
• To support smooth and timely communication with our clients
• To improve our services, enhance efficiency, and support your experience with us
How We Share Your Data:
Service Providers
Your information is securely hosted through 17hats and processed through trusted SMS service providers to ensure reliable delivery. These partners are required to uphold strict privacy and security standards.
Compliance
We may share information only when required to comply with legal obligations or to protect our rights.
No Selling or Sharing for Marketing
Your personal information, including mobile numbers and opt-in data, will never be sold or shared with outside parties for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with any third parties or affiliates.
Data Security
We use encryption, secure storage, and industry-standard protections to keep your information safe. Access to your personal data is limited to authorized personnel who require it to perform essential business functions.
Data Retention
We retain your information only for as long as necessary to deliver our services, fulfill operational requirements, or meet legal obligations.
Your Rights:
Access and Updates
You can request access to, update, or correct your personal information at any time by contacting us.
Opt-Out of SMS
To stop receiving text messages, reply STOP to any SMS communication from us. Your request will take effect promptly.
Changes to This Policy
We may update this Privacy Policy if our practices or legal requirements change. Significant updates will be shared on our website or through other appropriate channels.
Contact Information
If you have questions or wish to request changes to your information, please contact us:
Autumn Artistry, Makeup & Hair
Email: info@autumnartistrymakeupandhair.com
Phone: (226) 336-4797